How I Work

Although empathic listening is an important part of the process there is so much more to counselling than that. Our work together may help you to see things from a different perspective, reduce feelings of overload, explore possible changes, coping strategies and options, helping you to move forward in the way you want to.

A supportive counselling relationship can help you make sense of your life enabling you to live it more fully.

So What Happens in the First Session?

The first appointment is in a slightly different format to subsequent sessions. In this session I’ll start by gathering some background information and ask what brings you to therapy. It is always helpful if you can prepare for the first session by thinking about what you want to get out of therapy.

We will spend a few minutes talking about the terms and conditions of counselling such as confidentiality.

Although it is important for a counsellor to be appropriately qualified - apart from that it has been proved that the most important thing is finding a counsellor who you feel listens to you and makes you feel cared for and not judged. It is important to me that we both weigh up whether we are a good fit. I believe you need to feel comfortable if you’re going to talk about the hardest and scariest parts of your life. Similarly, if I think I’m not the best person to help you, we would discuss this.

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help. Feel free to contact me on

You can also call or text me on +44 07501729248 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.

© Maxine Robertson Counselling and Psychotherapy

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